lundi 6 avril 2015

Concord 4 occasional phone failure

Hi all,

Had a Concord 4 for years now (DIY install, pre-wired zones from old alarm).



The last couple of months, I will occasionally get a phone failure alarm. This last one was a panel beep at 1:30 am. Previous one was a couple weeks back. Weekly tests usually succeed. Manual test this morning succeeded as well.



Funny thing is, I got a confirmation e-mail at 1:27 saying the test succeeded, the alarm log shows a 1:28 auto test and a 1:30 failure.



Phone has dial tone and gets "cut off" during the test, so the jack seems to be working.



Any idea what might be going on? Any way to get more advanced diagnostic messages?



Also, how to clear the message? It stays on the status "*" even after viewing the logs and a successful phone test.



Thanks,

Anthony

Concord 4 occasional phone failure

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